SAP support services
Entrust the maintenance of your systems to a proven partner
Bugs, crashes, updates, migrations, development… The SAP environment is a living organism, so in addition to standard implementation services, we also support you in other areas. Service, the creation of individual solutions, and consultation in the areas of IT technology and architecture – learn more about our specialities and obtain constant access to the top experts.
Efficiently
Economically
By outsourcing, you can lower your costs, because you do not have to maintain your own team responsible for service or software development. This will allow your IT department to focus on other tasks.
Professionally
You have at your disposal experts with over 20 years of experience in IT consulting and SAP system support. Our employees have completed projects for leading companies in Poland and abroad.
SAP application service
Even a well-implemented SAP system requires maintenance later on. AÂ dedicated team of consultants will ensure continuity of operation of the application, quick response to problems, and support of business processes by recommending new solutions.
Selected services that our experts provide:
- servicing and upkeep of SAP systems (ERP, Portal, PI, and sector-specific solutions),
- service and maintenance of Business Intelligence tools,
- monitoring, optimization, and updates of systems,
- helpdesk and support for SAP end users,
- responding to problems that do not qualify for assistance from the manufacturer,
- SAP systems' so-called minor development, which includes system adaption to the frequently altering reporting requirements of various government agencies,
- determining the areas that require optimization, and
- advice on the implementation of new functionalities.
TekHqs can create the Application support service that is
just right for your business.
BASIS technical service
Selected services that our experts provide:
- installation and configuration of SAP systems,
- upgrades,
- SAP S/4HANA migration,
- migration to the cloud,
- SAP integration with external environments and systems,
- data backup,
- data export/import,
- system monitoring,
- incident response,
- technical documentation, and
- analysis and technical advice.
Helping you to create a team and community of experts
dedicated to creating solution focused support services.
Building dedicated solutions
Our selected competencies:
- extensions in the ABAP language made on individual requests,
- use of technologies related to SAP HANA, e.g. CDS and AMDP,
- SAP Fiori application design,
- development, optimization, and migration of interfaces,
- creating reports,
- electronic data interchange (EDI),
- building dialogue applications,
- designing data migration programs,
- support during the testing phase,
- putting into practice SAP system extensions such as USER EXITs, Customer Exits, BAdI, and BTE, and
- preparation of technical documentation and user manuals.
We can help with SAP CPI, a solution for integrating local systems with cloud-based systems
Consulting in the areas of IT technology and architecture
Our selected competencies:
- IT strategy building,
- designing system architecture around the ERP system,
- designing efficient interfaces,
- selection of optimal IT infrastructure,
- performing pre-implementation and pre-migration analyses,
- ERP systems implementation audits, and
- project management using common methodologies, such as SAP Activate, PMI, and PRINCE2.
